Oculus is the virtual reality platform (owned by Meta) that offers both hardware and software, seeking a complete and immersive VR experience.
The initial activation of Oculus devices implies receiving a verification code by email. But, according to multiple reports, some users never receive the code, so they cannot use their headsets.
Oculus devices verification email not received by some users
Users affected by the problem report that can’t activate their newly purchased Oculus device, and that nothing they tried to solve it worked
Also, if the affected users try to register an account through the app instead of through the web, all they get is a ‘something went wrong, try again’ error message.
The problem also affects some current Oculus users who want to modify their accounts. After all, completing the process also requires a verification email, but they never get it.
Recently, the Oculus team confirmed that they are aware of the annoying bug. But, they are just realizing it, so they will start to look into it, and will share updates on the matter.
It should be noted that this problem is not exactly new. There are reports that describe the same situation for many months. So, it is striking that the Oculus team took so long to realize it
Some Oculus players can’t download Horizon Worlds
Horizon Worlds is the first Meta (formerly Facebook) game with the metaverse in mind. It is designed for VR environments where players can share and interact with each other.
Since January 9, the beta of the game has been available to all Oculus players who meet two conditions: live in the United States/Canada and be over 18 years old
But, some Oculus device users report not being able to download the game. When they look for it in the store, they only have the option of adding it to their ‘wishlist’
Oculus team reportedly aware of Horizon Worlds download issues
However, some users report that, after contacting support, they confirmed that they are aware of the problem and are working to resolve it.
So, for now, it only remains to wait for the company to work on solving both situations. Finally, if there is any change related to the matter in the next few days, we will update this article.